Best cancellation policies
Only bookings made through can be cancelled without any charges until the day before arrival. In other words, if a guest check in on August 7th she/he can cancel the booking until August 6th at 4:00 pm (Spanish time). The cancellation will be 100% free of any fees.
Reservations made through or similar websites, must be cancelled more than 3 days before arrival to be considered as free cancellations.

The first night of the reservation will be charged as late cancellation fee for any booking cancelled on the day of arrival or the day before.
All bookings cancellations that have not been made on our website, will be fully charged as late cancellation fees out of the period stated.

Best available rate online
We guarantee lowest price online on our website. If you happen to find a lower rate 24 hours after your booking we will match it.
To apply for this guarantee, the conditions on the other website must coincide with the arrival and departure dates, number of rooms, number of guests, type of room, terms of payment and included meals, as well as any taxes and fees.

Book now, pay at the hotel
Payment for all reservations made on will be upon arrival at the hotel, unless you ask us for an upfront payment. The prices indicated are guaranteed final prices and we will not charge any deposit, service fee or pre-authorize your card.

Free late check-out until 3pm
Only guests with bookings made on our website can stay on their rooms until 3pm the day of departure. Standard check-out time for other bookings is 12 noon and we only offer 3pm late check-out option based on availability, and requires an extra payment.

Early checkin
Early checkin is available only for bookings. Standard check-in time is 4pm. Our reception staff will take into account our website early check-in requests and upon availability allocate these bookings in the first available room for each room type.

Best available room
We guarantee that our guests will be allocated in the best available room of the room type booked, and the chance of a room upgrade based on availability.

Free parking –  The Purple Hotel
Only bookings made through for The Purple Hotel will have free access to the parking of the hotel.
For the rest of The Purple Hotel guests the parking price will be 8 euros per day.
The clients of the rest of the hotels / apartments (The Red Hotel, The Blue Apartments, The White Apartments) will not be able to use said parking.